Client Survey

Thank you for your recent business with XP Landscapes. This survey is your opportunity to let us know how we are doing. The information that you provide is completely anonymous and will be used only to improve our company. Please feel free to offer your feedback so that we may better serve all of our clients.

How would you rate your initial attempt to contact XP Landscapes?

 Excellent, quick response Good, reasonable response Fair or average response Not a good response Poor







Describe the usability / effectiveness of the XP Landscapes website:

 Excellent, easy to use Good site, fairly easy to use Fair or about average site Not good, some difficulty Poor







How was your experience with our design / sales staff?

 Professional, courteous A+ Better than average B About the average C Below the average, D Poor F







Rate the outcome of your XP Landscapes construction project:

 Exceeded expectations Better than average Just about average We have a minor issue We have major issues







How did XP Landscapes do in following up after the work, answering your questions, and addressing your concerns / future work requests?

 Excellent follow-up Pretty good follow-up About the average expected Not a good follow-up Poor - you didn't follow up







Would you hire us again and/or refer us to friends / family / neighbors / colleagues?

 Definitely - in a heartbeat Probably if I am asked Not sure at this time Probably wouldn't hire / refer No way I would hire / refer







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